Consumer Protection

Home/Resolutions/Consumer Protection

Customer Charge Resolution- 2015-1

NASUCA Customer Charge Resolution-2015-1 THE NATIONAL ASSOCIATION OF STATE UTILITY CONSUMER ADVOCATES RESOLUTION 2015-1   OPPOSING GAS AND ELECTRIC UTILITY EFFORTS TO INCREASE DELIVERY SERVICE CUSTOMER CHARGES   Whereas, the National Association of State Utility Consumer Advocates (“NASUCA”) has a [...]

June 10th, 2015|Categories: Consumer Protection|

Variable Rates Contract-2014-01

2014-01 Variable Rates Contract NATIONAL ASSOCIATION OF STATE UTILITY CONSUMER ADVOCATES Urging the Adoption of State Laws and Regulations to Provide Better Consumer Protections for Retail Energy Customers Who Are Being Solicited, or Have Entered into Agreements, for Variable Rate [...]

May 13th, 2015|Categories: Consumer Protection|

NASUCA Supplier Resolution-2014-02

NATIONAL ASSOCIATION OF STATE UTILITY CONSUMER ADVOCATES Resolution 2014-2 Urging the Adoption of State Laws and Regulations to Reform Licensing and Consumer Protection Requirements and to Increase State Oversight and Enforcement Resources over Competitive Energy Suppliers Whereas, electric and natural [...]

December 3rd, 2014|Categories: Consumer Protection|

2013-01- Urging State Legislatures to Prohibit the “Cramming” of Unauthorized Charges onto Consumer Telephone Bills and Proposing a Statute to Solve the Problem.

NATIONAL ASSOCIATION OF STATE UTILITY CONSUMER ADVOCATES Resolution 2013-1 URGING STATE LEGISLATURES TO PROHIBIT THE “CRAMMING” OF UNAUTHORIZED CHARGES ONTO CONSUMER TELEPHONE BILLS AND PROPOSING A STATUTE TO SOLVE THE PROBLEM WHEREAS, the “cramming” of unauthorized charges onto wireline phone [...]

June 11th, 2013|Categories: Consumer Protection|

2012-07 Urging Utilities to Eliminate “Convenience” Fees for Paying Utility Bills with Debit and Credit Cards and Urging Appropriate State Regulatory Oversight.

NATIONAL ASSOCIATION OF STATE UTILITY CONSUMER ADVOCATES Resolution 2012-07 URGING UTILITIES TO ELIMINATE “CONVENIENCE” FEES FOR PAYING UTILITY BILLS WITH DEBIT AND CREDIT CARDS AND URGING APPROPRIATE STATE REGULATORY OVERSIGHT Whereas, payment by debit and credit card has become a [...]

November 13th, 2012|Categories: Consumer Protection|

2012-04 Urging the Adoption of State Laws & Regulations Regulating Competitive Energy Supply Markets, including Measures Designed to Promote Honesty & Clarity in Marketing & to give Consumers a Reasonable Ability to Select a Competing Provider

NATIONAL ASSOCIATION OF STATE UTILITY CONSUMER ADVOCATES RESOLUTION 2012-04 URGING THE ADOPTION OF STATE LAWS AND REGULATIONS REGULATING COMPETITIVE ENERGY SUPPLY MARKETS, INCLUDING MEASURES DESIGNED TO PROMOTE HONESTY AND CLARITY IN MARKETING AND TO GIVE CONSUMERS A REASONABLE ABILITY TO [...]

June 25th, 2012|Categories: Consumer Protection|

2012-06 Expressing Appreciation for the Work of the Committee on Commerce, Science & Transportation of the US Senate Regarding the Cramming of Unauthorized Charges onto Consumer Phone Bills & Supporting S. 3291 the “fair Telephone Billing Act of 2012”

NATIONAL ASSOCIATION OF STATE UTILITY CONSUMER ADVOCATES RESOLUTION 2012-06 EXPRESSING APPRECIATION FOR THE WORK OF THE COMMITTEE ON COMMERCE, SCIENCE AND TRANSPORTATION OF THE UNITED STATES SENATE REGARDING THE CRAMMING OF UNAUTHORIZED CHARGES ONTO CONSUMER PHONE BILLS AND SUPPORTING S. [...]

June 25th, 2012|Categories: Consumer Protection|